FAQs
What are my transport/parking options getting to the event?
Japan House is located in the Arboretum at the University of Illinois at 2000 S. Lincoln Avenue between Kirby/Florida and Windsor Road. Parking is available in the lot to the north of Japan House (F-31 at St. Mary's Road and Lincoln) and to the south of Japan House (F-32 on Lincoln across from the Vet Med complex). Spaces are marked with a placard and must be paid with Mobile Meter (https://mobilemeter.us/) or Park Mobile (https://parkmobile.io/ ) phone apps, or by calling 217-207-3033. Parking is free on the weekends and after 5pm on weekdays!
There are bike racks near both parking lots. The MTD Raven and Silver comes near Japan House on Lincoln Ave but buses also service PAR/FAR and you may walk from there to Japan House.
The front door is located on the north side of the building.
Questions about accommodations or accessibility?
Please email japanhouse@illinois.edu if you have any questions.
Is my registration/ticket transferrable?
Yes, ticket transfers are possible with a minimum of 48 hours advance notice and if there is space in the new time requested. Please contact japanhouse@illinois.edu if you have any questions.
Do I have to bring my printed ticket to the event?
You do not have to bring your ticket. We will just need your name to check in.
The name on the registration/ticket doesn't match the attendee. Is that okay?
The purchaser of the ticket can go to "My Tickets" and change the name to whomever will be attending.
What is the refund policy?
Your registration is refundable if you contact us at japanhouse@illinois.edu at least 72 hours before the date of the event. Due to the preparation required for supplies, we unfortunately do not allow for refunds after the refund deadline. We hope that you can consider the fee as a donation to support the programming instead.
Are there ID requirements or an age limit to enter the event?
The urushi workshop does not require any arts and craft experience but please note that participants should be comfortable with getting a little messy. All are welcome to register but guests under 18 must be in attendance with a responsible adult guardian at all times. Accompanying adult(s) must also register with a ticket.
What is Tomonokai? How can I support Japan House?
Tomonokai are "Friends of Japan House." The Tomonokai program was established in 1998 with a goal of supporting Japan House programming and events and promoting an understanding of Japanese Arts and Culture. This tax deductible membership entitles you to special member benefits including discounts on events and merchandise, and vouchers for private tea ceremonies.
Japan House is non-profit and fully relies upon the generosity and kindness of supporters to continue to provide our campus and community vibrant programming that is immersive, engaging, and most importantly, that celebrates diversity! Consider becoming Tomonokai, or Friend of Japan House, or support by clicking here.