IHR-ELOE is now accepting applications for the January 2025 cohort of Crucial Conversations Training, which teaches skills on how to effectively turn disagreement into dialogue.
This course would be appropriate for a wide range of roles, including those who:
- provide customer service
- participate in public engagement, outreach, and/or student success initiatives
- supervise or manage others
- serve in leadership roles
- lead projects, committees, or working groups
- work in healthcare settings
- manage conflict
Trainers are fellow University of Illinois employees certified by Crucial Learning to teach this course.
This training costs $300 per participant and will be conducted through Zoom from 9.00-11.30 am, January 13 through 17. Up to 2 members of a department or team may be nominated , with space being limited and offered on a first-come-first-served basis. The nomination form and further information about this training are available at: https://forms.illinois.edu/sec/1145070552