Jun 9, 2026 - Jun 12, 2026 8:30 am - 12:00 pm
Cost $350 • June 9-12, 8:30am–12:00pm • Seats reserved on a first-come, first-served
basis

- Sponsor
- Employee Learning & Organizational Development
- Cost
- There is a fee associated with this course to cover the cost of licensed learner materials.
- Registration
- Crucial Conversations Reservation Form
- Contact
- Employee Learning & Organizational Effectiveness
- ihr-learning@illinois.edu
- Views
- 5
- Originating Calendar
- Employee Learning & Organizational Effectiveness
Crucial Conversations for Mastering Dialogue is an interactive course that teaches skills on how to effectively turn disagreement into dialogue. This course is appropriate for a range of roles, including those who provide customer service, manage conflict, or supervise others. Find information about this 4-day, in-person training opportunity in the Crucial Conversations reservation form.