Rebuilding TRUST: Tactics for Leading Hard Conversations with Heart

Event Type

Webinar

Sponsor

HRDQU

Date

Sep 24, 2025   1:00 - 2:00 pm  

Speaker

Chris Wong

Registration

Click here to register.

Contact

Joseph Meeker

E-Mail

jlmeeke2@illinois.edu

Phone

217-300-6568

Some of the most common leadership issues include micromanagement, lack of vision, poor decision-making, ineffective communication, and resistance to change. Not only are these issues common, but they ultimately resign business units and entire organizations to mediocrity. Do you see any of these issues in your organization?
Without trust, conversations get harder, tensions run higher, and progress slows to a crawl. But, here’s the rub – the very conversations we avoid are often the ones that can rebuild connection, strengthen relationships, and get everyone moving in the same direction. Many leaders avoid these necessary conversations because they either don’t want to be the “bad guy” or they don’t know how to handle difficult behaviors.

Together, we’ll uncover the TRUST Framework – a practical, repeatable approach for leading hard conversations with both compassion AND accountability. It’s an approach that’s focused on healing divides, fostering respect, and driving collaboration. You won’t just learn theory – you’ll leave with practical tools for navigating emotionally charged discussions without escalating, language strategies that balance candor with compassion, and ways to flip tough moments into turning points for your team.

Whether you’re leading through change, managing conflict, or trying to re-engage a disengaged team, this session will equip you with the tactics and confidence to lead with both strength and heart.