Employee Learning & Organizational Effectiveness

Crucial Conversations for Mastering Dialogue® is a hands-on, interactive learning course that teaches skills on how to quickly, directly, and effectively speak up when it matters most and turn disagreement into dialogue.

To support a culture of workplace flexibility, it is essential for managers to understand policies and best practices that will align teams for success at Illinois. Supervisors will learn how to establish boundaries, increase engagement, and anticipate challenges. Along the way, they will connect with other managers on campus to share lessons learned.