ILC General Events
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Identify the four common communication goals and determine your preferred listening style.
Appreciate the importance of empathy and learn skills to enhance your personal empathy skills and apply empathy-developing strategies to future interactions with others.
Develop a personal mission statement for self-improvement through personal awareness and values clarification of one’s own motives or character.
Create an action plan for self-improvement through goal setting and time management by taking responsibility for one’s own behavior and well-being.
Distinguish feedback from evaluation, discuss methods for developing rapport, and practice feedback approaches.