Participation in online media has seemingly lost its innocence: What once started as a hopeful promise for media and society in the 1990s, developed into the object of public fears and concerns among media and tech companies. Trolling, bullying and strategic manipulation seem to be very common in comment sections and social media these days.
Dr. Thorsten Quandt, professor of communication studies at the University of Münster, will present some prominent examples of dark participation, discuss the analytic concept, and present some recent empirical studies, including interview studies with community managers, representative surveys of users, and large-scale automated content analyses.